SOUTHERN WINE & SPIRITS SEEKS A SOLUTION
When seeking to build the next generation of their already successful Sales-Force-Automation application, Southern Wine & Spirits of America quickly realized that there were some obstacles that they needed to circumvent. “After we determined what features we wanted to see in the next version of our application, we were faced with three questions which we needed an answer for,” says Larry Jackson, Software Development Manager at Southern Wine & Spirits. “How do we replace a paper-driven system for placing orders of sample-products? How do we remotely update the application, from the field, with critical patches and data? And how do we do all of this in three months?”
BONSAI LOGIC ANSWERS THE CALL
“We selected Bonsai Logic because we were impressed by their qualifications and track record,” said Jackson. “They assigned the appropriate expertise and worked closely with us every step of the way.” Over the course of the three month relationship, Bonsai Logic became a strategic partner in Southern Wine & Spirits Sales-Force-Automation solution. “Through our partnership with Southern Wine & Spirits, we were able to identify key opportunities in their solution that directly benefited their business,” said Brian Kasper, co-founder and Solutions Architect of Bonsai Logic. “We worked hard to ensure that the solution meet the needs of their business and worked closely with their on-staff development team to make sure that it was seamlessly integrated into their existing architecture.”
With the solution in place, Southern Wine & Spirits was able to replace a laborious and error-prone, paper-driven process, with an automated electronic version. “We consider the project a success,” said Jackson. “The application is heavily used by five-thousand salespeople across the nation, connecting to a central server for daily updates and processing more than ten-thousand orders daily. We consider that to be a direct result of Bonsai Logic’s partnership and now consider them a strategic technology partner in our business.”
ABOUT SOUTHERN WINE & SPIRITS
Southern Wine & Spirits of America, Inc., the nation’s leading wine and spirits distributor with a tradition of delivering the highest levels of service excellence since 1968, currently conducts business in 27 states. The Company operates in Alabama, Arizona, California, Colorado, Florida, Kentucky, Hawaii, Illinois, Maine, Mississippi, New Hampshire, New Jersey, Nevada, New Mexico, New York, North Carolina, Pennsylvania, South Carolina, Vermont, Virginia, and West Virginia. The Company has a strategic partnership with Alaska Distributors Co. of Seattle, Washington, called Southern Wine/Spirits West, a joint venture that has wine and spirits brokerage operations across the Northwest Control States of Idaho, Montana, Oregon, Utah, Washington, and Wyoming. On a national basis, Southern Wine & Spirits of America, Inc. employs more than 10,000 team members.
GRX TECHNOLOGIES SEEKS A SOLUTION
Like all startups, GRX began with nothing more than a vision. It was up to John Rubens, co-founder and chief information officer, and the rest of the executive team to turn this vision into a reality - quickly. With financial backing in place, GRX faced a tough decision. Should it build its complex software solution in-house or should it outsource the development work to a trusted partner? "Time-to-market was critical," recalls Rubens. "We had a very aggressive timetable and decided to leverage outside help to get there quickly."
"When charged with developing an enterprise solution, companies such as GRX are often faced with the same dilemma," stated Derrick Meade, co-founder and President of Bonsai Logic. "Should I build my own solution in-house or should I outsource and allow another company to develop my solution?"
GRX needed to partner with a full-service development firm that could provide high-value program management and architectural skills. And because of the solution's sophistication, the team needed developers with in-depth knowledge of web development technologies and methodologies. "The challenge was to find a vendor who had leading-edge skills and could work with us through all the changes that goes along with the start-up phase," said Rubens. "We needed people who could understand our architecture, had an e-commerce background, were highly skilled in technologies like XML, and understood the protocols involved in integration with back-end systems."
"While building your own solution may initially look more financially appealing, a myriad of resources and structures must be effectively balanced before a team can achieve the critical mass required to develop and deploy any solution,” added Meade. "Time and resource constraints often preclude many organizations from building their own enterprise solutions."
BONSAI LOGIC ANSWERS THE CALL
GRX selected Bonsai Logic.
Bonsai's relationship with GRX started before the product requirement functionality was spelled out. One of its first assignments was to prototype the front-end functionality. "Bonsai was always sensitive to our schedules," said Rubens. "They assigned the appropriate expertise, used stringent project management practices, and kept us informed of their progress."
The two companies began moving forward together on discrete projects, and as GRX's confidence in Bonsai grew, so did the complexity of its assignments. Soon, Bonsai was intimately involved in engineering GRX's product release, applying its expertise in messaging middleware, security, XML, and other technologies. And Bonsai provided more than just highly skilled development talent. "When you're a start-up, you face tremendous pressure; there's a lot that's new and a lot that changes," Rubens said. Bonsai's experience added enormous value and they were extremely flexible as we evolved our requirements."
In the course of a 6-month relationship, Bonsai helped GRX create and grow a robust, scalable, and secure infrastructure for its Global Risk Exchange service. "Bonsai jump-started our entire development process," said Rubens "If we'd had to hire people and train them and develop everything sequentially, it would have taken much longer to get to the same endpoint."
“Bonsai Logic provided a ready made and scaleable development team to GRX," concluded Meade. "By combining the strengths of our organization with that of GRX, we were able to provide a seamless interface that translated their native business expertise into an electronic business reality."
ABOUT GRX TECHNOLOGIES
Global Risk Exchange (GRX), headquartered in Providence, R.I., offers a property/casualty insurance exchange to Fortune 2000 companies. GRX was founded with a single focus: to make risk and insurance professionals more efficient - and more profitable. Called "the first major technology innovation in commercial insurance," GRX has captured the attention of industry analysts and market leaders, pioneering a new way to work and a new standard of business for the global insurance industry.